Privacy Policy

Executive Summary

This report presents the background, legal framework, compliance requirements, and partnership strategies for launching KR Customizer Product based on the SaaS model. The product is designed to enable real-time, visual product personalization across industries while ensuring compliance with Indian, US, and EU laws. The report outlines mandatory legal obligations, recommended policies, cross-border compliance under FEMA, and strategic partnership frameworks to ensure a successful global launch.

The Story Behind KR Customizer

With over a decade of hands-on experience in the e-commerce and digital development space, we’ve seen the evolution of online shopping from static catalogs to interactive, immersive platforms. Modern consumers no longer want to just buy products; they want to personalize and create their own experiences.

This KR Customizer SaaS product empowers brands to offer real-time personalization without writing a single line of code. It has been designed with scalability, flexibility, and compliance at its core. Beyond technology, it builds an ecosystem for partners (agencies, developers, and marketers) with demo kits, training, marketing support, and revenue-sharing models.

Legal Aspects of KR Customizer

I. Legal Aspects in India

• Data Protection and Privacy – Governed by the Digital Personal Data Protection (DPDP) Act, 2023. Key provisions include consent-based processing, purpose limitation, user rights, children’s data protection, and grievance redressal.
• Cybersecurity and IT Compliance – Governed by the IT Act, 2000 and CERT-In Guidelines, requiring reasonable security practices as prescribed under IS/ISO/IEC 27001, timely incident reporting within 6 hours, and log retention for 180 days.
• Consumer Protection – Mandatory under the Consumer Protection Act, 2019 and E-Commerce Rules, 2020 for B2C models. Requires clear disclosures, refund/cancellation policies, grievance redressal, and avoidance of misleading claims.
• Intellectual Property – Trademark registration for KR Customizer name/logo is compulsory. Copyright is automatic but registration is recommended for enforcement. Contracts must clarify IP ownership.

II. Legal Aspects in the European Union

• GDPR Compliance – KR Customizer must lawful basis, user rights, transparency, data processing agreements, cross-border transfers, and 72-hour breach reporting.
• ePrivacy & Cookies – Requires explicit user opt-in for cookies except those strictly necessary. Cookie banner/consent manager must for KR Customizer.
• Consumer Protection – 14-day cooling-off period, pre-contract information, refund rights apply to KR Customizer users, and Digital Content Directive compliance are mandatory for B2C models.
• Intellectual Property – KR Customizer Trademark registration with EUIPO, and safeguards for user-generated content.

III. Legal Aspects in the United States

• Data Privacy – KR Customizer Governed by state laws (CCPA/CPRA in California, and others in Virginia, Colorado, Utah, Connecticut). Requires notice at collection, access/deletion rights, opt-out of sale/sharing, and detailed privacy policy.
• Cybersecurity & FTC Compliance – KR Customizer FTC enforces fair practices, requiring reasonable security (based on NIST/SOC 2). Breach notifications vary state-by-state.
• Consumer Protection – KR Customizer FTC enforces fair advertising, bans dark patterns, regulates auto-renewals, and mandates easy cancellations.
• Intellectual Property – KR Customizer Trademark registration with USPTO and copyright registration for software and design.

1. KR Customizer Data Breach Response & Incident Management Policy

This policy establishes a clear framework for detecting, reporting, and managing data breaches. It defines the roles of the Data Protection Officer (DPO), IT security team, and management. Immediate containment measures, root cause analysis, notification to affected users, and compliance with applicable laws (such as GDPR’s 72-hour breach notification requirement) are included. The policy also requires a post-incident review to strengthen future defenses.

2. KR Customizer Data Retention & Deletion Policy

This policy specifies the duration for which personal and business data will be stored. Retention periods are determined based on legal, regulatory, and business requirements. After the retention period, data must be securely deleted or anonymized. The policy ensures compliance with privacy regulations such as GDPR, IT Act (India), and industry standards. Automated deletion mechanisms should be implemented where possible.

3. KR Customizer Accessibility Policy

The company commits to ensuring its SaaS platform is accessible to all users, including those with disabilities. The policy aligns with global accessibility standards such as WCAG 2.1. It includes regular accessibility testing, providing alternative formats, ensuring compatibility with assistive technologies, and training developers to build inclusive features.

4. KR Customizer Record Keeping & Audit Policy

This policy requires accurate and secure maintenance of company records, including financial, legal, and compliance-related documentation. Records must be retained in accordance with statutory requirements and be readily available for audits. Internal and external audits should be conducted periodically to ensure compliance with regulatory standards.

5. KR Customizer Children’s Data Handling Policy

If the SaaS product is used by children under the age of consent (13 in the US, 16 in the EU, and 18 in India), this policy ensures compliance with COPPA, GDPR-K, and Indian data protection laws. It requires parental consent before data collection, limits profiling and targeted marketing, and ensures data is stored with the highest level of security. Any suspected misuse of children's data must be reported and addressed immediately.

6. KR Customizer Vendor & Third-party Management Policy

This policy governs how third-party vendors, contractors, and partners are engaged. It mandates due diligence before onboarding vendors, including security and compliance checks. Contracts must include clauses on confidentiality, data protection, and service level agreements. Regular monitoring and risk assessments are required to ensure continued compliance.

7. KR Customizer Anti-Bribery & Anti-Corruption Policy

This policy establishes a zero-tolerance stance towards bribery and corruption. Employees, management, and third-party partners are strictly prohibited from offering, giving, receiving, or soliciting any form of bribe. The company commits to complying with the Prevention of Corruption Act (India), the US Foreign Corrupt Practices Act (FCPA), and the UK Bribery Act. Training programs will be provided, and violations will result in disciplinary action, including termination or legal consequences.

Legal Compliance Checklist for Cross-Border Payments (FEMA - India)

KR Customizer must ensure:

• Transactions only through Authorized Dealer (AD) Banks.
• SaaS classified as software/service export (automatic route).
• Proper foreign currency invoicing and contracts.
• SOFTEX form filing via STPI/SEZ portals.
• Compliance with RBI regulations.

Partnership Strategy for KR Customizer

Partners of KR Customizer are supported with marketing kits, demo access, training, certification, partner portals, and revenue-sharing models. Tiered programs (Bronze, Silver, Gold) and performance incentives are included.

Key Clauses in KR Customizer Partnership Agreement

Scope, Roles & Responsibilities, Marketing Rights, Commission, Lead Ownership, Confidentiality, IP, Training, Performance Targets, Exclusivity, Termination, Compliance, Indemnity, Dispute Resolution, Force Majeure, Amendment, Entire Agreement.

Compliance Checklist (India | EU | US)

Contact Information

KR Customizer welcomes your questions, concerns, or feedback regarding this Privacy Policy. If you believe that KR Customizer has not adhered to this Policy, please contact us at:

KR Customizer Pvt. Ltd.
Email: support@krcustomizer.com

Effective as of August 27, 2025